Hilton has access to Wellthy Community! Explore Community.

FOR HILTON TEAM MEMBERS

A dedicated care professional to support you and those you love

Wellthy provides personalized support to help you tackle the logistical and administrative tasks of caring for the ones you love, including yourself.

Three Wellthy Care Team members collaborating to complete tasks.

How it works

Wellthy is transforming family care through personalized care support that you can control from an online dashboard.
1

Locate your eligibility code

 Log into The Lobby
2

Get matched

We’ll match you to a dedicated care professional, based on your needs.
3

Stay connected online

Our Care Dashboard keeps you organized with all your info in one place.

We know the ins and outs of the system, so you don't have to.

Caring for each other is one of the most important and fundamental things we do as humans. So why has it gotten so complicated? Whether it’s care for you, your spouse, your children, your parents, or a member of your chosen family, Wellthy is here to help.  

Health Conditions

Special Needs

Aging

Mental Health

Veterans Support

Financial Hardship

Childcare Support

A father and daughter sitting in chairs and talking together while they enjoy cups of tea.

CARE STORY

Beating the odds

Lisa was taking great care of her father, Joe, and made sure he got to dialysis three times a week. But after a while, it got hard to balance managing her dad's health with her busy work schedule. With the help of a care professional, Lisa and her parents were able to get the compassionate, expert financial advice they needed, and all in Cantonese, her parents' native language. As a team, they evaluated insurance options through Medi-Cal and Health SF, and applied for low-income housing. The waitlist was 4-5 years for an apartment, but with Wellthy's help, Lisa's parents won the housing lottery and were in their new home by the year's end.

Stories

Top 5 Benefits of Personalized Care Support

1

A skilled care professional dedicated to you

Your care professional knows your story beginning to end. They'll guide your whole family through a care plan, advocate for your loved one, and moderate those tricky conversations.
2

Guidance from experts who know the care industry

Wellthy Care Coordinators know their way around the system — from healthcare to insurance and beyond.
3

Family meetings, simplified

Keep siblings, friends, even neighbors in the loop and on board with streamlined communication — one email thread, one moderator, one voice of reason.
4

Fast help with urgent tasks, or support for the long run

Speak with a care professional right away to get help with an urgent task, or set up your dashboard for continued ongoing support.
5

Everything you need, all in one place

Your Care Dashboard keeps everything safe and accessible. Keep all of your contacts, organize tasks, and store important documents.

Less labor, more love

For you or someone you love

Whether it’s a tough diagnosis, ongoing condition, depression, or addiction, we can help you or anyone you love find the care support needed.

For your children

We can help find specialists for kids with special needs, navigate the complex world of coverage and benefits, and help your family make the best decisions for your child’s care and education.

For your parents

We can help with coordinating daily tasks like filling prescriptions to the bigger ones like moving to a facility and end-of-life preparations.

Your Care Dashboard

Wellthy’s modern platform and app keeps appointments, contacts, tasks, conversations, and documents in one place for you and your family.

Care Plan
Start a Care Project to get assigned a dedicated Care Coordinator, and they will help formulate a plan.
Messaging
Communicate directly with your dedicated care professional anytime you need them.
Shared Calendar & Documents
Share appointments and schedules with an unlimited number of your family members and friends.
Medications & Contacts
Manage all of your medications, doctors, and contacts in one place.
Illustrated Wellthy platform on desktop and mobile devices

TESTIMONIAL

Solving time-sensitive issues amid a son’s unique diagnosis

Four people sitting at a table collaborating

You have access to Wellthy Community

Wellthy Community is a private, peer-to-peer social platform for family caregivers to find support, share experiences and spread knowledge across a range of care topics. Start exploring Wellthy Community now!

Resources

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Meet Wellthy

You have covered access to Wellthy, the caregiving support service your family needs

Frequently asked questions

  • You can choose to use your personal or work email when signing up. However, you’ll need your employer-specific code to verify your eligibility. To obtain this code, visit The Lobby and enter your SSO information. There you will find the code.

  • We believe that there is a silent, massive caregiving crisis impacting families, companies, and our country. This is caused by a confluence of factors—we have a large aging population, these people will live longer with more chronic conditions than ever before, families live apart from one another, and our healthcare and eldercare systems are the most complex, opaque, and expensive in history. The result for families is that managing complex care ends up being enormously stressful and overwhelming. We want to make it easier!

  • With Wellthy, families get assigned a dedicated Care Coordinator (think: personal healthcare project manager) who:

    • Schedules appointments
    • Refills prescriptions
    • Handles prior authorizations
    • Sources and vets in-home aides or nannies/babysitters
    • Handles a move into a care facility
    • Contests insurance bills
    • And much more

    Especially for families managing complex care, they will save time, money, and stress by getting Wellthy's expert Care Coordinator to help.

  • You can use Wellthy to help with parents, in-laws, children, spouses, and siblings. We will dive in and help out regardless of the relationship as long as it is a close enough relationship that care needs are impacting you.

  • We ask that you’re responsive and respectful of our Care Coordinators and their time. We want to do the best we can to support your family, but sometimes this requires us to gather additional information and guidance from you. The more helpful you can be to us, the more help we can provide!

  • Here are some examples of families we're helping:

    • Evaluating and recommending babysitting resources or nanny agencies
    • Locating support groups for spouse with a cancer diagnosis
    • Tracking down in-home or on-site childcare and learning solutions-
    • Vetting in-network specialists for a child with autism
    • Evaluating in-patient facilities for a sibling with mental health concerns
    • Identifying resources to keep kids engaged, challenged, social and physically active
    • Navigating virtual learning options for children
    • Hiring in-home care for in-laws with multiple conditions including MS, Alzheimer's, heart disease
    • Setting up specialist appointments after a new diagnosis
  • There is no maximum on the time we'll spend to ensure a family is supported!

  • We take privacy very seriously. With consent, a Care Coordinator may share information with doctors, family, caregivers, or other providers in order to arrange care. Care Coordinators only share family information if it's in their best interest.

  • Add an extra layer of security to your account by turning on 2-Step verification in Account Settings. With this enabled, you'll sign into Wellthy using something you know (your password) and something you have (a code from the authenticator app on your phone).

  • Wellthy's fees are fully covered by your employer. Sometimes there are additional fees when we set up services and professionals (i.e. transportation, an in-home aide) that are not covered by insurance. We will always provide transparent information and options when there are out-of-pocket fees involved

  • Any and all! We let doctors and specialists focus on treating conditions. We help with everything else, including assisting with the administration and logistics (resources, service providers, billing, appointments). We work closely with you, so we can be there every step of the way.

  • Wellthy is available nationwide in the United States. Both you and your loved one must be residing in the United States.

  • Wellthy's Care Coordinators are mostly social workers by background, and in many cases, have been or are caregivers themselves. They have previously worked at hospitals, insurance companies, and in other clinical settings. Most importantly, they are passionate about working with families to ease their care burdens. We carefully screen and vet all candidates before certifying someone as a Care Coordinator.
  • Wellthy's Care Coordinators are skilled and trained to help families navigate and manage all aspects of care. Just like enlisting a financial planner to help with your investments or a wedding planner to manage your special day, families should seek expert assistance to help guide them through major care decisions and events. Care Coordinators will put together a game plan and then get things done.

“Before I learned of Wellthy, I was on the verge of considering a leave of absence from work to focus on the items needed for my family. In a very short time, that all changed.”

Deborah
on caring for her family

Relief is near

Start your Care Project and talk to us about how we can help.